Jodie Steptoe
Surgical Bookings CoordinatorJodie is MTP Health’s Surgical Bookings Coordinator, guiding patients through the surgical booking process from the moment they decide to go ahead with surgery. She coordinates surgery dates, liaises with hospitals and healthcare providers, prepares the necessary paperwork, and makes sure patients have the information and support they need every step of the way.
Helping patients through the surgical booking process
She brings more than 20 years of experience in administration and coordination roles, with the last five years spent in healthcare specialising in orthopaedic surgical waitlisting and bookings.
In that time she’s become an expert at helping patients navigate what can be an unfamiliar process with confidence and care.
Clear communication and attention to detail
Preparing every detail
Jodie coordinates everything leading up to your procedure — organising your surgery date, completing paperwork, arranging scans and tests, talking through fees and hospital arrangements, and booking your post-operative care.
Keeping communication clear
Behind the scenes, she works closely with surgeons, hospital booking teams and anaesthetists, where good communication and attention to detail keep everything running smoothly.
Answering questions
She understands that surgery can feel overwhelming, so she takes the time to answer questions, explain each step clearly and make sure every patient knows they can reach out for support.
Finding the right support
If Jodie doesn’t know the answer, she’ll find it or connect you with the right member of the team.
Once you’ve decided to proceed with surgery
Jodie usually becomes involved once you’ve decided to proceed with surgery. From there, she coordinates everything leading up to your procedure — organising your surgery date, completing paperwork, arranging scans and tests, talking through fees and hospital arrangements, and booking your post-operative care — so you know what to expect and feel prepared.
Coordinating the wider surgical team
Behind the scenes, she works closely with surgeons, hospital booking teams and anaesthetists, where good communication and attention to detail keep everything running smoothly.
Making surgery feel more manageable
Here to guide you through the process
She understands that surgery can feel overwhelming, so she takes the time to answer questions, explain each step clearly and make sure every patient knows they can reach out for support.
Hospital requirements, recovery and returning to work
Patients often ask about hospital requirements, recovery times and when they can return to work — all great questions, and ones MTP’s physiotherapists help address at the pre-operative appointment to best prepare patients for recovery.
A straightforward, supported process
If Jodie doesn’t know the answer, she’ll find it or connect you with the right member of the team. Her goal is simply to make the whole process as straightforward and stress-free as possible.
More than 20 years in administration and coordination
Jodie brings more than 20 years of experience in administration and coordination roles.
Specialising in orthopaedic surgical bookings
The last five years of Jodie’s experience have been spent in healthcare specialising in orthopaedic surgical waitlisting and bookings.
Beyond the clinic
Outside of work, Jodie enjoys spending time with her family — which usually involves plenty of golf, cricket and food — along with walks, keeping active, travelling to new places, catching up with friends over coffee, and enjoying movies or live shows. One thing that might surprise you: she loves exploring antique stores and markets, where you never know what hidden treasure you might find.
Book an appointment with MTP Health
Take the next step with the MTP Health team and book an appointment at a time that suits you.