Maria Gunda
Administrative SupportMaria is part of MTP Health’s administrative team, providing admin and customer support that helps keep the clinic running smoothly. She books appointments, responds to emails, communicates with patients and takes on whatever else is needed day to day.
Helping keep the clinic organised and patients prepared
Much of Maria’s work happens before you even arrive. She proactively contacts patients to make sure referrals, imaging, documents and other pre-appointment requirements are sorted in advance, so arrival day is smooth and stress-free.
Behind the scenes, she liaises with doctors, physiotherapists, exercise physiologists and fellow admin team members to coordinate care, process referrals, follow up on outstanding results and keep patient records up to date.
Organised, thoughtful and patient-focused support
Strong communication
Strong communication is one of the qualities Maria leans on most when helping patients and coordinating with the wider team.
Organisation
She prioritises tasks and urgent requests to keep everything ticking along and help make each patient’s experience as smooth as possible.
Attention to detail
Maria makes sure the practical details are sorted, from referrals and imaging through to outstanding results and patient records.
Empathy
She is mindful that patients may be feeling anxious or unwell and deserve kindness, patience and respect.
Making sure everything is ready
Maria proactively contacts patients to make sure referrals, imaging, documents and other pre-appointment requirements are sorted in advance, so arrival day is smooth and stress-free.
Coordinating care across the team
She liaises with doctors, physiotherapists, exercise physiologists and fellow admin team members to coordinate care, process referrals, follow up on outstanding results and keep patient records up to date — prioritising tasks and urgent requests to keep everything ticking along.
Making the process as smooth as possible
Supporting patients and the team
What she enjoys most is making the experience as smooth and stress-free as possible for patients and the team alike — answering questions, keeping schedules organised, and knowing her work behind the scenes contributes to quality care.
Administrative and customer support
Maria is part of MTP Health’s administrative team, providing admin and customer support that helps keep the clinic running smoothly. She books appointments, responds to emails, communicates with patients and takes on whatever else is needed day to day.
Kindness, patience and respect
Strong communication, organisation, attention to detail and empathy are the qualities she leans on most, mindful that patients may be feeling anxious or unwell and deserve kindness, patience and respect.
Always happy to help
Support whenever she can
Her message is a simple one: she’s always happy to help wherever she can.
Beyond the clinic
Outside of work, Maria loves gardening, arts and crafts, nature walks and sport — she’s a keen volleyball player and has recently taken up pickleball. And here’s something that surprises most people: she’s still a competitive volleyball player at the age of 55!
Book an appointment with MTP Health
Take the next step with the MTP Health team and book an appointment at a time that suits you.